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The UL NET now provides its members with a full set of
monitoring tools, available in the
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The UL NET
helps its members deploy global connectivity
while remaining focused on their core
business: trading. We strive in providing
utmost service to our customers and have
developed a comprehensive service suite to
answer their needs.
More than ensuring a complete range of
services, the ULLINK engineering team is
recognised for its responsiveness and
availability. We benefit from a highly
specialised team with an unparalleled
understanding of electronic trading.
Pro active support
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Operation step |
Expected level of support (extract) |
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Network setting |
Assist and guide new members
in implementing the physical
connection to the UL NET (under
Radianz, Leased line, VPN,
etc.) |
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Certification services |
Assist and guide new members
throughout the certification
process |
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Upgrades |
Ensure FIX version upgrade
or any extension of the
connection's functional
scope. |
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Support |
Ensure 24/5 global support |
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System backup |
Provide a resilient infrastructure to
guarantee business
continuity |
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Incident report |
Identify and solve a
production incident. In any
case, write and publish
on-line the incident report. |
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Email Alerts |
Send automatically an email
alert when a counterparty
becomes unavailable out of
normal disconnection time.
Contact appropriate
counterparties to help
incident resolution. |
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Business
continuity
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Feature |
Expected level of services
(extract) |
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Multiple
Data centers |
Multiple Data Centers, in a
fully resilient environment |
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Disaster recovery |
DR site available upon
request |
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Automatic failover
procedures |
Automated connection switch
from a main server to its
back-up |
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Real-time data replication |
Ensure trade data
integrity, back-up and
archiving. |
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Support |
Dedicated local support
consultant + 24/5 support. |
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Authentification |
Secure connection to the
platform, ensure data
confidentiality. |
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Our reputation for providing excellence in
performance, technology and services beyond
our clients' expectations has established
ULLINK as the fastest growing solution
provider in the financial services industry. |
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| MemberArea release 1.5.4_15 [20090703093042] © Copyright Ullink 2008 | |
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